Our process ensures the highest grade possible with your clients on systems like BROWZ! We can help you set up your account or take over an existing account. All services are designed for your company.
Our streamlined compliance process is quick and requires less hands-on time from you, as we will do the footwork in obtaining your necessary documents and upload them into your BROWZ account. We will also handle the meat and potatoes of your Health and Safety program by tailoring a safety manual for your Company and answer all items within your questionnaire(s).
We also understand that a good grade is needed for you to maintain compliance for a contract or Master Service Agreement (MSA) to be able to bid jobs for certain clients. So, our maintenance program will allow you to continue to push your business to excellence without spending your precious time in the office.
Call our friendly staff to get started with your compliance program today! Our customer care associates will develop the package that is right for your Company. Understanding each contractor is in a different stage in business development is what we do best. We will work with you and guide you in the direction you want to go and help get you approved with BROWZ.
We can initiate your membership with BROWZ. If you already have a membership we will gather that information in our startup call with our services. Our pricing and services do not include the membership fees associated with BROWZ.
Once we are setup in your account with our own login separate from yours we will begin working on your client requirements. We will create your company tailored safety programs that are based on the client requirements set in your account. These programs are based on the type of work you do and the clients you are working with. We will also create any other documents needed by your client such as your OSHA logs if you do not have any.
Your account typically will contain a questionnaire portion that can be over 2000+ questions. These questions go over safety programs and procedures that are related to your business and industry. Portions include submission of safety statistics for your company. We will go through all these items and make sure they align with your company and best reflect your company. We will get you the highest score possible based on your historical safety performance.
Once we have gathered all the information and created all the requested documentation we will begin the upload process to your account. We will do the leg work in getting your insurance certificates and workers comp information so those documents can be uploaded. Any other forms requested will be submitted as well.
At this point your account is now in full review by BROWZ. We typically say to expect 1-2 weeks for review of the whole account. Other sections may come back from review but other portions such as the safety programs take longer.
Once the review is complete and everything has been fully graded you will be approved with your client. Major issues that arise are typically due to insurance. This is from not having proper coverage limits or endorsements. If issues arise we will communicate those to you and possible solutions to take to address them.
Customer service is a main priority to us so we will follow up with you to check on your experience and listen to how we did. We want to make sure any concerns or issues you may have are addressed.
Our account start-up is perfect for companies just starting with BROWZ. We help you through the initial process of getting your account up to speed and graded by your client. Below is what is involved for every account to get compliant.
Here at First Compliance, we make sure you have every program that is being requested by your client. Once you have a BROWZ account you will need to upload a full safety program that corresponds to the requests from your client. Then they are all verified by the team at BROWZ to meet those standards and other regulatory standards. Our job is to make sure your programs are approved and done not just correctly but quickly! Once you hire us we will create and submit all your required programs and guarantee their acceptance!
Once you sign up for a BROWZ account, gain access, and your client is connected you will see you have a questionnaire that is about 2000+ questions long! This questionnaire is standard in every single account. It goes over all aspects of your programs, services, and statistics. First Compliance is here to help! From the start, we work on completing this questionnaire portion and help you produce any needed documentation resulting from this assessment. Even if you never have kept records like OSHA logs we can help make those for you and submit all the needed data. The team at First Compliance is ready to help you through your account startup.
Another aspect of your account will be submitting insurance certificates, workers compensation forms, and any other documents your client may require. Part of our service is we will do all the leg work in tracking down these documents and getting them uploaded. We will even review the document before we submit for review to make sure all requirements are being met.
Maintaining your account is one of the most important things to consider as you can fall out of compliance with your customers and risk losing business with them. This is why we have put together our account maintenance program to assist you in this.
Once you have set up your account with BROWZ and completed all the needed requirements or used us to help you through that initial process there is still more work to do. Every quarter you will have updates that need to be addressed as well as yearly. New requirements and updates in the account can also come from current clients changing aspects of their grading process or maybe you are getting a new customer. That new customer is going to have a new set of requirements that need to be addressed as well. Our account maintenance program covers all aspects of your account and makes sure you are compliant throughout the whole year! Don’t let your compliance slip through the cracks let us help you today!